Refunds & Cancellations

• —Membership: ₹299 a month, renewed automatically on the 1st of each month until you cancel.
• —Registration fee: a one-time ₹200 for brand-new members, which includes the Four Dedicated Sessions of your first cohort month. So a new member's first payment is ₹499, and each renewal after it is ₹299. A returning member pays ₹299 only.
• —Mentorship (optional): ₹600 for one month of 1:1 guidance. It is bought separately, does not renew automatically, and does not change your membership.

Everything we sell is a digital service. There is nothing physical to ship, and no delivery charge applies.

Access starts as soon as your payment is confirmed. Membership runs by calendar month. If you join between the 1st and the 5th, you enter your cohort immediately. If you join after the 5th, the rest of the app unlocks immediately and your place in your cohort starts on the 1st of the next month; the days until then are free, and your first payment covers that first full month. Mentorship unlocks in the app and a mentor is assigned within 2 business days. If you have paid and something has not unlocked within 24 hours, email imransujad321@gmail.com and we will fix it.

There is nothing to cancel. Your membership does not renew automatically and we hold no recurring mandate on your UPI account, card or bank, so no further payment is ever taken unless you choose to renew. To stop, simply do not renew: you keep full access until the end of the month you paid for, and your account, progress and history stay with us so you can pick up where you left off if you come back. If you want your account closed sooner, email imransujad321@gmail.com.

Cancelling does not by itself refund the current month — clause 4 explains when a membership payment is refunded.

We refund in full

• —You were charged twice for the same month, or charged more than the published price.
• —Money left your account but the payment failed and your membership was not activated.
• —You were renewed after you had already cancelled.
• —You forgot to cancel: tell us within 48 hours of a renewal charge and, as long as you have not used the app since that charge, we refund it and end your membership.

We refund the unused part

If we end your access for a reason that is not your fault, or stop offering the service, we refund the unused days of the month you paid for.

We do not refund

Part of a month you have already started, because you stopped using the app, missed study rooms, or found that an exam, posting or personal circumstance got in the way. Cancel instead, and the next renewal will not happen.

The ₹200 registration fee is paid once, by brand-new members only, and includes four live sessions — Research, LinkedIn, CV building, Medical Pathways — during your first cohort month. It never renews, and is not charged again if you leave and come back.

• —It is refundable in full until you attend or open the first of the four sessions, live or as a recording. After that it is non-refundable.
• —If we cancel a session and do not offer a replacement sitting or a recording within your first cohort month, we refund ₹50 for each session you did not receive.
• —Refunding the registration fee does not affect your membership, which continues as normal.

• —It is refundable in full until your first message or call with your assigned mentor.
• —It is refundable in full if we have not assigned you a mentor within 2 business days of payment.
• —If your mentor becomes unavailable and we cannot provide a replacement, we refund the unused days of your mentorship month.
• —Once you have been in contact with your mentor, the rest of the month is otherwise non-refundable.
• —Cancelling your membership does not cancel a mentorship month you have already paid for, and a mentorship refund does not affect your membership.

If a renewal payment fails, we tell you and Razorpay retries it. Your membership stays active for 7 days while that happens. If the payment still has not gone through after that, paid features lock until you update your payment method. Nothing is deleted, and nothing is charged twice for the same month.

What to send

Email imransujad321@gmail.com from the address on your account, with the Razorpay payment ID (it begins pay_ and is on your payment receipt), the date and amount, and which of the situations above applies.

What happens next

• —We acknowledge your request and tell you our decision within 5 business days.
• —If it is approved, we initiate the refund within 5–7 working days.
• —The refund goes back to the original payment method — the same card, UPI ID or account you paid from. We cannot send it anywhere else.
• —Your bank or card issuer then takes its own time to post the credit, usually a further 5 to 10 working days. That part is outside our control, and Razorpay provides a reference number you can quote to your bank.

If something has gone genuinely wrong that this page does not cover — a medical emergency, or a problem with the service itself — write to us anyway. This policy sets out what you are entitled to, not the limit of what we are willing to discuss.

If you believe a charge is wrong, please contact us before raising a chargeback with your bank — it is almost always faster. Where a chargeback is raised, we will supply the payment records and proof of access to the payment aggregator, and access to what that payment bought may be suspended while the dispute is open.

Write to Mohammed Imran Sujad at imransujad321@gmail.com, or telephone +91 86060 11888. Every complaint is acknowledged and answered within 5 business days. Our full contact details are on the contact page, and this policy should be read with our Terms & Conditions.